FAQs

Hartford & Ratliff Co Inc

  • Does my pool heater need service?

    We recommend scheduling annual maintenance for optimal performance.
  • What happens during a yearly inspection?

    Our technicians perform thorough cleaning and testing of all system components.
  • Why should I choose Hartford & Ratliff Co?

    We bring more than 71 years of industry experience and maintain an extensive parts inventory.
  • Why isn't my heater heating well?

    Poor heating performance typically results from temperature conditions, equipment design limitations, or maintenance requirements.
  • Why won't my heater won't turn on?

    Verify electrical connections, gas valve position, and water pump circulation.
  • Why does my heater cycle on and off?

    Frequent cycling typically indicates insufficient water flow or thermostat malfunctions.
  • How long have you been servicing boilers and heaters?

    We have provided boiler and heater services for over 71 years.
  • Do you carry older heater parts?

    We maintain hundreds of parts for older heating systems in our inventory.
  • Can you install new heaters?

    We provide installation services for heating systems from all manufacturers and model types.
  • Do you offer emergency service?

    We provide emergency repair services around the clock, seven days a week.